top of page
  • White Facebook Icon
  • White Instagram Icon
  • Line
  • Twitter
  • TikTok

TERMS & CONDITIONS

CUSTOMER CARE

At Capsule Concept customer satisfaction is our top priority. Our dedicated support team is here to assist you with any inquiries, from product selection to after-sales service.

How We Help:

📞 Expert Assistance – Need help choosing the perfect watch? We’re here to guide you.
🔄 Easy Returns & Exchanges – Hassle-free process for your peace of mind.
🛠 Warranty & Repairs – Quality service to keep your watch in top condition.
🚚 Order & Shipping Support – Track your order and resolve any shipping concerns.

📩 Contact Us: Reach out via email, phone, or live chat – we’re happy to help!

​PRIVACY & SAFETY​

At Capsule Concept Store , we prioritize your trust and security. Our policies ensure a seamless shopping experience while protecting your personal information and purchases.

Our Commitment:

✔ Authenticity Guarantee – All watches are 100% genuine and sourced from authorized suppliers.
✔ Secure Transactions – We use encrypted payment methods to protect your data.
✔ Easy Returns & Warranty – Hassle-free returns and manufacturer warranties for peace of mind.
✔ Privacy Protection – Your personal details are kept confidential and never shared.
✔ Fraud Prevention – Advanced security measures to safeguard against unauthorized transactions.

For any questions, feel free to contact our support team. Your confidence in shopping with us is our top priority.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page